Where are the passengers received after they arrive at the airport?
The incoming passengers are met just outside the arrival lounge of the airport as the government regulations do not allow representatives of travel agents to enter the airport.

How do they identify your representative?
Our representative can be identified easily having the passengers placard displaying the name of the group (individuals in case of FITs).

After meeting your representative, will they be taken to their vehicle immediately?
We take our guests to our private vehicle immediately after they have been met in the airport and taken to the hotel.

Do they carry their luggage themselves?
As the guests can meet our representative only outside the arrival lounge, they have to carry their luggage in the trolleys through the customs up to the exit point on their own and then hand over the same to our representative after meeting him. He takes care of their luggage till they check in at the hotel.

On arrival at the hotel, does your representative escort them to the front desk and assist them in check-in formalities?
The guests are escorted up to the hotel's front office and our representative assists them in the check-in formalities.

During Transfer

What type of vehicles are used for transfers?

The type of vehicle provided for a particular transfer depends upon the request and contract made between the two parties (City Travels & clients/agent on behalf of the clients) and the size and strength of the arriving group.

Are the tourists given an orientation of the tour as a part of their transfer?

During their transfer from the airport to the hotel, the tourists are generally briefed on and if time permits, on tourist destination (s). The transfer is not an orientation tour.